AfriWell Corporate (“AfriWell,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our wellness services, website, and related programs.
AfriWell is a product of Doctors Explain Digital Health Co. LTD, headquartered in Nairobi, Kenya.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, company name, and job title (for corporate clients).
1.2 Health and Wellness Information
- Health risk assessments, fitness, nutrition, and mental health data provided voluntarily for wellness programs.
1.3 Technical Information
- IP address, browser type, and website usage analytics.
1.4 Payment Information
- Billing details for paid wellness services (handled via secure payment processors).
2. How We Use Your Information
We use collected information to:
- Provide and improve wellness services.
- Customize corporate wellness programs based on employee needs.
- Communicate updates, resources, and health tips.
- Comply with legal or regulatory requirements.
3. Legal Basis for Processing
We process personal data based on:
- Consent – You voluntarily provide information for wellness participation.
- Contractual necessity – To deliver services requested by you or your organization.
- Legitimate interest – To improve workplace health and productivity.
4. Data Sharing & Disclosure
We will not sell, rent, or share your personal data with third parties, except:
- With authorized health professionals involved in wellness programs.
- With service providers (e.g., secure payment processors) who support our operations.
- If required by law, court order, or regulatory authorities.
5. Data Security
We implement strict security measures to protect personal and health information, including:
- Encrypted data storage and secure servers.
- Restricted access to sensitive information.
However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under Kenya’s Data Protection Act (2019), you have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or incomplete information.
- Withdraw consent at any time (which may limit service access).
- Request deletion of personal data, subject to legal requirements.
For requests, email info@doctorsexplain.net.
8. Cookies & Tracking
Our website may use cookies to improve user experience and analyze traffic. You can adjust your browser settings to disable cookies.
9. Children’s Privacy
AfriWell services are intended for adults and corporate employees. We do not knowingly collect information from individuals under 18.
10. Third-Party Links
Our website may contain links to external sites (e.g., telemedicine or pharmacy partners). We are not responsible for their privacy practices.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services means you accept the updated policy.
12. Contact Us
For questions or privacy concerns, contact:
Doctors Explain Digital Health Co. LTD (AfriWell Corporate)
📍 Nairobi, Kenya
✉ info@doctorsexplain.net
🌐 https://doctorsexplain.net
