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  2. Terms and Conditions

Welcome to AfriWell Corporate (“AfriWell”), a product of Doctors Explain Digital Health Co. LTD (“Doctors Explain,” “we,” “our,” or “us”). By accessing or using our website, services, or corporate wellness programs, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.


1. About Us

AfriWell Corporate is a wellness initiative designed to enhance employee health and productivity in workplaces across Kenya and Africa. AfriWell is operated by Doctors Explain Digital Health Co. LTD, a social enterprise committed to bridging healthcare gaps through telemedicine, health education, and AI-powered digital health solutions.

Website: https://doctorsexplain.net
Email: info@doctorsexplain.net


2. Acceptance of Terms

By using AfriWell’s services, you confirm that you are at least 18 years old, authorized to act on behalf of your organization (if registering on behalf of a company), and agree to abide by these Terms and Conditions. If you do not agree, you must not use our services.


3. Services Offered

AfriWell provides corporate wellness programs, including but not limited to:

  • Health screenings and risk assessments
  • Fitness, nutrition, and mental health support
  • Workplace ergonomics and wellness training
  • Employee wellness education and media content

Doctors Explain may also provide related digital health services, including telemedicine and health education programs, as part of integrated wellness offerings.


4. User Responsibilities

4.1 Accuracy of Information

You agree to provide accurate, current, and complete information when registering or participating in AfriWell programs.

4.2 Responsible Use

You agree not to misuse the platform, engage in fraudulent activity, or share confidential health information without authorization.

4.3 Corporate Clients

If you are an organization, you are responsible for ensuring that your employees understand and consent to participation in AfriWell programs, as required by applicable laws.


5. Health Disclaimer

AfriWell programs are designed for wellness promotion and should not replace professional medical advice, diagnosis, or treatment. Participants are encouraged to consult qualified healthcare providers for any medical concerns.


6. Privacy & Data Protection

We respect your privacy. Personal and health-related information is handled in compliance with Kenya’s Data Protection Act, 2019 and ethical health data practices.

  • Data will only be collected for wellness service delivery.
  • We will not sell or share personal data with third parties without consent, except as required by law.
  • For detailed privacy practices, refer to our Privacy Policy [link].

7. Payments & Refunds

  • Payment for AfriWell services is handled through secure payment channels, including WooCommerce for online transactions.
  • Refunds, if applicable, will be processed according to service agreements signed with corporate clients.

8. Intellectual Property

All content on the AfriWell website, including logos, graphics, articles, videos, and training materials, is the property of Doctors Explain Digital Health Co. LTD and protected by copyright laws. You may not reproduce or distribute this content without prior written consent.


9. Limitation of Liability

Doctors Explain and AfriWell shall not be held liable for:

  • Any medical complications arising from participation in wellness activities.
  • Losses due to misuse of the platform or services.
  • Indirect, incidental, or consequential damages.

10. Third-Party Links

Our services may include links to third-party websites or tools (e.g., telemedicine platforms, pharmacies). We are not responsible for the content, privacy practices, or services of these third parties.


11. Changes to Terms

Doctors Explain reserves the right to update or modify these Terms at any time. Changes will be posted on the AfriWell website, and continued use of services constitutes acceptance of the revised Terms.


12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved in Kenyan courts.


13. Contact Information

For questions or concerns regarding these Terms, contact us at:

Doctors Explain Digital Health Co. LTD
📍 Nairobi, Kenya
info@doctorsexplain.net
🌐 https://doctorsexplain.net

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